Why study with Centacare
What does the course involve?
Centacare’s BSB30115 Certificate III in Business will teach you the practical skills and knowledge you need in order to secure work in a diverse range of roles and industries.
This course is delivered face-to-face from our state-of-the-art training facilities and will enable you to develop skills in a broad range of competencies in various office tasks, such as customer service, record keeping and document creation and more.
Potential career outcomes:
- Office Assistant
- Administration Assistant
- Clerical Worker
- Office Worker
- Junior Personal Assistant
- Word Processor
- Data Entry Operator
- Customer Service Clerk
You will learn:
- Customer service skills and how to handle complaints
- How to create a range of workplace documents
- Teamwork skills and how to work effectively with a range of people
- How to organise and manage workplace records and resources
- How to prepare and develop spreadsheets and electronic presentations
- How to effectively contribute to workplace innovation
- How to adhere to Workplace Health and Safety (WHS) requirements
How long is the course?
This course runs for 16 weeks and includes three weeks’ work experience in an office environment organised by Centacare on your behalf.
Students study from 9am – 3:30pm, Monday – Thursday, with additional learning support available on Fridays if needed.
Am I eligible for this course?
You may be eligible for this course if you fall into at least one of the following categories:
You may be eligible if you are:
- Self-referred, referred by another agency; or
- Unemployed or underemployed, and have a written referral from an approved participation referral agent; or
- Recruited by the Service Provider.
Job Seekers must have a Newstart or Youth Allowance card. Other cards are not eligible, unless the person is referred by an approved participation referral agent for Job Seekers.
Note: ex-offenders can, if unemployed, be eligible for training.
To be eligible in this category, you must:
- Be aged 15 – 24; and
- Not be engaged in education or full time employment or training; and
- Be unemployed or underemployed; and
- Have a referral from an approved participation referral agent.
For school aged students, only those with an Exemption or full time Notice of Arrangement are eligible.
Persons from a CaLD background* must be unemployed or under-employed, must be born overseas** and hold the following documentation that may include but is not limited to:
- A humanitarian visa; or
- Other documentation showing they originated from a country defined as CaLD such as a passport, travel documents or a birth certificate; or
- A referral from an approved participation referral agent for CaLD people.
*Refers to groups and individuals who differ according to religion, race, language and ethnicity from those whose ancestry is Anglo-Saxon, Anglo-Celtic, Aboriginal or Torres Strait Islander.
**Excluding those born in the following countries: Australia, Canada, England, Ireland, New Zealand, Northern Ireland, Scotland, South Africa, the United States and Wales.
Unsure if you’re eligible?
Contact us today for more information about eligibility and related course fees.
How much does it cost?
The cost of this course depends on your eligibility status as outlined above. If you’re unsure about your eligibility or which course fees apply to you then contact us today.
*The student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fees.
Can’t afford to pay for your course?
Flexible payment options
We have flexible payment options available for students who are unable to pay the full lump sum of their course. Course fees can be spread over the duration of the study period and payments can be made in regular instalments.
Course Fee Waiver
In instances of financial hardship, the cost of the course may be considered for fee waiver, however, students will need to provide evidence of financial hardship which may include a letter from Centrelink showing proof of income, Concession Cards, Income Support Payment details and copies of utility bills. You will also need to complete a Financial Hardship Application Form, outlining weekly household costs.
How do I enrol?
Prior to enrolment, all applicants are required to attend a mandatory information session and interview, which are held every Friday at 10:00am, 3 weeks prior to the commencement date of the course. Please note, this time is subject to change and will be confirmed upon registration.
To book an information session for this course and kick start your career, please submit your details below.