In the ever-evolving landscape of the job market, the concept of a “trial shift” has gained popularity as means for employers to evaluate potential employees and for job seekers to prove they are fit for the job. A trial shift is typically used in the hospitality industry. However, the term “trial shift” is one that is often associated with ambiguity, carrying with it questions about pay, duration, and expectations. Job candidates and employers alike grapple with the intricacies of this recruitment process. In this article, we’ll cover everything you should know about trial shifts to help you prepare for one and how recognise what is a lawful unpaid trial shift and what is not.

What is a trial shift?

So firstly, what is a trial shift? A trial shift is a phase in the hiring process that serves as a hands-on evaluation of a job candidate’s suitability for the job. This work trial offers employers the opportunity to gauge a candidate’s skills, work ethic, and compatibility with the team in a real-world setting. The primary purpose of a trial shift is to provide both the employer and the job applicant with a more concrete understanding of what the role entails and how the candidate fits into the company culture. For job seekers, it’s a chance to demonstrate their abilities and showcase their dedication, while for employers, it’s a valuable tool to make informed hiring decisions.

Do you get paid for trial shifts?

Some employers may choose to pay you for an entire trial shift however, many employers choose to carry out unpaid trial shifts. Therefore, it’s important to know your rights when it comes to an unpaid trial shift. According to The Fair Work Ombudsman, an unpaid trial shift becomes unlawful when:

The work isn’t necessary to demonstrate the skills for the job

When the unpaid trial shift is not essential for evaluating the skills necessary for the job, or when it extends longer than actually needed, this is unlawful. For example, asking someone applying for a job as a shop assistant to clean the store room instead of serving customers or demonstrating store merchandising skills.

The work is more than a demonstration of skills

When the unpaid trial shift encompasses more than a mere showcase of an individual’s relevant skills for a vacant position, this is unlawful. For example, someone looking for a barista job may be asked to come in for a trial shift to demonstrate their ability to make coffee. However, if the supervisor then asks the candidate to stay back and help out in the kitchen because they are busy, this extends beyond the job requirements.

There is no one supervising the work

When the person undergoing the unpaid trial is not placed under direct supervision during the assessment, this is unlawful. For example, someone applying for work as a disability support worker should not be left to assist clients on their own. Instead, the candidate should be demonstrating their abilities under the guidance of experienced staff. The purpose of a trial shift is to evaluate whether you have the skills suitable for the job. If no one is supervising you, then it is no longer a trial shift.

How many hours is a trial shift?

The duration of a trial shift can vary widely depending on the employer, industry, and the specific job. Trial shifts are typically designed to be long enough for the employer to assess the candidate’s skills and suitability for the position. In some cases, a trial shift can be as short as an hour or two, while in others, it may last a full shift. However, you should never have to do multiple unpaid trial shifts.

What to expect on a work trial shift

In a trial shift, candidates are expected to perform job-specific duties relevant to the position they’re applying for. For example, for a cafe worker, this may include tasks like taking orders, serving customers and preparing drinks. Remember, it’s just a trial. So you are not going to be tasked with anything too difficult and never be afraid to ask for help if you need it.

Pros of an unpaid trial shift

On the positive side, trial shifts provide a unique opportunity for job candidates to showcase their skills, work ethic, and personality in a real work environment. It allows them to assess whether the workplace culture aligns with their values and career goals, helping make an informed decision about taking the job.

Cons of an unpaid trial shift

However, there are potential downsides to consider. The risk of exploitation exists, as some employers may take advantage of unpaid labour, potentially violating labour laws. Therefore, it’s important to be cautious about the duration and terms of an unpaid trial, ensuring it remains fair and within legal boundaries. It’s essential for job seekers to carefully weigh the benefits and risks before agreeing to a trial shift, and for employers to adhere to ethical and legal standards when conducting them.

Tips for navigating trial shifts

Navigating trial shifts can be a critical part of the job application process, as it is often one of the final stages in the recruitment process before being offered the job. To excel in trial shifts, consider the following tips:

Before the trial shift

• Research the potential employer: Learn as much as you can about the company, its values, culture, and the role you’re applying for. This will help you understand what’s expected and enable you to ask informed questions.
• Dress appropriately: Dress in a way that aligns with the company’s dress code or industry standards. If you get the opportunity, be sure to ask the hiring manager what you are expected to wear. If you’re unsure, it’s better to be slightly overdressed than underdressed.
• Arrive early: Punctuality is crucial. Aim to arrive at least 10-15 minutes to allow for any traffic or unexpected delays. You don’t need to show up 15 minutes early but it’s a good idea to be at the venue early and wait until your start time.

During the trial shift

• Listen carefully: Pay close attention to instructions and guidelines given to you. If you’re unsure about something, don’t hesitate to ask questions for clarification. The employer shouldn’t expect you to know everything!
• Communicate effectively: Be polite, respectful, and professional in your interactions with future coworkers, supervisors, and customers.
• Show initiative: Demonstrate your enthusiasm and proactiveness by taking the initiative when appropriate.
• Work safely and ethically: Follow all safety protocols and ethical guidelines relevant to your job. If you’re unsure about how to do something, always ask for assistance.

After the trial shift

• Thank you email: Send a thank-you email to the employer or supervisor, expressing your appreciation for the opportunity. Mention something specific about the trial shift to show your attentiveness. This is not a necessity but it may be something that sets you apart from another similar candidate.
• Reflect and evaluate: Take some time to evaluate your experience during the trial shift. Did you enjoy the work and the company culture? Did you see yourself fitting in? These insights will help you make an informed decision if an offer is extended.
• Follow-up: If you’re interested in the position, reach out to the employer to express your continued interest and inquire about the next steps in the hiring process.

Remember that a trial shift is not only an opportunity for employers to evaluate you but also a chance for you to assess if the company and role align with you. Don’t be afraid to withdraw your application if something doesn’t feel right.

Prepare for your upcoming trial shift

Trial shifts offer a valuable chance for job seekers to prove their worth, gain insights into their prospective workplace, and, ultimately, secure a job. The opportunity to showcase skills and assess workplace compatibility can be a significant advantage. However, unpaid trial shifts come with their share of risks, primarily the potential for exploitation through unpaid work. For job seekers, understanding the boundaries of legality and fairness is crucial, ensuring that any trial shift aligns with their career aspirations and rights. Likewise, employers must act responsibly and ethically when offering and evaluating trial shifts.

Looking to start a new career? Centacare offers a variety of free classes to help job seekers improve their skills for work. Browse our website online or get in contact with our friendly team to learn more!